Effective Date: 16th December, 2024

1. Introduction

At Royal Golf Views, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website royalgolfviews.com and use our services.

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, address, and other contact details.
• Booking Information: Details about your bookings, preferences, and stay duration.
• Payment Information: Billing details such as credit/debit card information and transaction history.
• Automatically Collected Information: IP address, browser type, device information, and website usage data through cookies or similar technologies.

3. How We Use Your Information

• To manage bookings and provide our services.
• To communicate with you regarding inquiries, reservations, and updates.
• To process payments securely.
• To improve our website functionality and enhance user experience.
• To comply with legal obligations and protect our rights.
• For marketing and promotional purposes, if consent is given.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• Service Providers: Third-party companies that assist in providing services such as payment processing, IT support, or analytics.
• Legal Compliance: When required to comply with applicable laws, legal processes, or governmental requests.
• Business Transfers: In case of a merger, sale, or asset transfer, your information may be transferred to the new entity.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once no longer needed, your data will be deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies collect information about your usage patterns to optimize our website performance. You can adjust your browser settings to manage cookie preferences.

7. Your Rights

Depending on your location, you may have the following rights concerning your personal information:

• Access and receive a copy of your data.
• Request correction or deletion of your data.
• Withdraw consent for data processing.
• Opt-out of marketing communications.

To exercise these rights, please contact us using the information provided below.

8. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before submitting personal information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be notified via our website or other communication channels. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:

Royal Golf Views

Address: 34-35, John Owusu Addo Close, Kumasi

Phone: 0552571250

Email: sales@royalgolfviews.com